Brad Richdale has been
in and out of the TV infomercial business for about a decade. I first learned
about his business opportunities back in 1993. He was pushing an opportunity
that was tied into direct marketing.
I saw his offers on
late night television for about a year or two and ignored them. Then he
came out with a new program and mini course that cost only $39. For that
price, I figured "what the hell, I'll check it out."
The name of the info
product was "The Secrets to Making Money Now". The name of Brad's
company behind it was called Health Tec, Inc.. This cheesey course turned
out to be a classic TV guru strategy of "backend loading" of products
on customers. First they sold me a cheap $39 "course" of basic
direct marketing information.
Here's what the course
claimed on the back cover of the companion video tape. I
quote:
"In Brad Richdales
Quick Start Strategies for Making Money Fast, Brad teaches you time tested,
proven strategies for starting a successful direct marketing business. In
this powerful, full-lenghth, information packed video, you'l discover:
Those were the general
claims.
Then about 2-3 days
after buying the course from Brad Richdale's infomercial, a telemarketer
called me to pitch a $1,600 Internet Mall business opportunity. It was called
"IMALL".
At this point in time,
people were really starting to push the Internet as a medium for making
money. The "hypesters" were out in full force on TV, the Net and
in opportunity magazines. I had been working with the Internet in my job
for some time and thought that the IMALL opportunity might be a good opportunity.
So, I bought the program for $1,600.
When their so-called
"big package" arrived it turned out to be a "tiny package"
so immediately I felt ripped off before even opening the damn thing. Regardless,
I forged ahead and went through the course and started my part time business.
I went down to the county courthouse and set up my DBA, Net Profit Consulting.
I had business cards made up and had a booth sign/banner made up for an
upcoming tradeshow..
About a week after throwing
$1,600 at IMALL, the telemarketing calls began to flow again. They tried
to sell tons of stuff on the backend: cheesy products to sell from your
IMALL store, slick color glossy brochures, more ad space, webpage development
services, etc.
First, the business
model of IMALL had several flaws. The biggest problem was that they were
banking on the fact that most small, medium and even large sized businesses
would jump on board with the "storefront concept". They figured
since the Web was relatively new and most people and businesses didn't yet
have a clue yet about getting their own website, that they could convince
a large number to sign on board. On top of that they had their credibility
enhanced somewhat by contracting some big names for IMALL's "anchor
stores". Names like Breath Assure, Big Dog Sportswear and others.
As for myself, I put
a lot of work and even more money into IMALL. I bought brochures, placed
ads in my local pennysaver and even met people 1-on-1 at public places for
appointments. In December of 1995, I rented a booth at a fledgling Internet
Technology Tradeshow and Conference that was sponsored by the Westchester,
New York Chamber of Commerce. I had a computer setup with a connection to
the web and I demo'd people for TWO DAYS on the IMALL concept.
I spoke with DOZENS
of business prospects in an attempt to sell them classified ads and storefronts.
I found that most businesses wanted their OWN web domain for their stores,
not some cheesey low level domain extension like: www.imall.com/merchant_services/merchant_stores/my
businessname.html. Also, the concept of having a business website
was not yet appreciated as a beneficial business and sales tool. There was
a lot of what I call "missionary work" to educate the market.
And, when people were interested in doing something, they wanted their own
domains and full control over their websites. They were also put off by
the $1200 to $3500 cost for a "custom-developed" customer storefront.
Attendees at the tradeshow
seemed impressed, but the bottom line was that most people and businesses
were not yet ready to spend money on websites, particularly what IMALL was
offering at the time. Out of the whole 2-day show, I sold a measly 2 classified
ads for $149 each. This was one of the most frustrating bizop experiences
I've ever had.
The other major flaw
with IMALL was that the company seemed to be understaffed all the time and
more focused on selling and marketing rather than on helping its customers
and resellers succeed. I can tell you from experience, you must balance
your operations across the board and provide customer and reseller focused
support. Times have changed and people expect a lot MORE for their money.
A SIDE NOTE: The telemarketer
who sold me the IMALL opportunity lied to me stating that he was a "consultant"
and I could call him with any questions or concerns I had after purchasing
the product. I tried contacting him and was told he worked for a separate
entity i.e.an outsourced telemarketing firm, not the IMALL support staff.
This slime had thrown everything at the wall in the hopes that something
would stick. He told me what I wanted to hear in order to get the sale.
Back to Brad Richdale,
more recently in the late 90's he was collaborating with an organization
called NDIYP, an acronym for The National Direct Internet Yellow Pages.
This too was a total flop for the poor folks who bought into it. For Brad
Richdale, things "went south" quickly . He was subsequently investigated
by the FBI and IRS. His offices in Florida were actually raided and documents
and assets were siezed. In essence, he was shut down. You really have to
be doing some bad things or are associating with bad people for this to
happen to you.
Note: Did you ever notice
that many of the questionable marketing outfits and so-called real estate
gurus have offices in Florida??!! That's because Florida is protective of
these kinds of organizations with its liberal business laws and codes.
Anyway, I have not heard,
nor seen Brad Richdale on TV in a long time.